Morane

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Returns and Refunds

30 Day Returns

In the event that returns need to be made, all returns should be done within 30 days of purchase and a store credit will be issued. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All items being returned should be insured safely to avoid damage or loss during shipping, and a copy of the original invoice should be included in the box upon return.

Return instructions, please e-mail us on: hello@morane.biz for additional instructions in case of a return and refund.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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